tT
tyleradammcdonald T

1 reviews | Active since Sept 2012

30 Nov 2025, 18:21

Vodacom / Mbd collection demand ***** or not ? Who knows Vodacom don’t talk to clients

Vodacom

I have received a mail from one Mbd

Supposedly you handed me over for an outstanding payment

No conversation no notice no contact and I get this letter of demand from an entity I know nothing about demanding payment of which they don’t even say the amount ????

And I’m just expected to pay into some random account supposedly arranged by you ?

I don’t know mbd and you did not inform me of this matter

In a time where online ***** happens just like this

How is it that you think this is acceptable?

Is it ***** or not did you arrange this or what

No one knows cause you don’t talk to your clients

0
Replies (2)
Vodacom
Vodacom's reply30 Nov 2025, 19:53
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
tT
tyleradammcdonald T's update03 Dec 2025, 17:38
Reviewer Update
vodacom contacted me and made arrangements

however Mdb are still emailing me

VODACOM what is going on