MV
Mandla V

1 reviews | Active since Mar 2018

15 May 2026, 15:16

*********** Vodacom & MBD Attorneys.

I had a data contract with Vodacom that lapsed/ended in 2022 and never renewed, I discovered last year that I was blacklisted as I did not notify Vodacom that I was not continuing with the contract and my account was handed over to their debt collection partners in MBD Attorneys.

I have since paid the required amount [R2 325.51] in February 2026 to get my name cleared, and sent both Vodacom & MBD Attorneys the proof of payment for them to at least give me a paid up letter for that account and remove my name from the credit bureau.

After countless emails and phone calls since February I am being sent from pillar to post in closing this matter. I am left frustrated as I am unable to get credit as a result of the incompetence of both these companies. My reference or account number with them is I***6. My email address, *** My cell phone number, ***

Thank you so much and looking forward to your assistance.

Disgusted Customer,

Mandla Mphahlaza Earlier this year

0
Replies (1)
Vodacom
Vodacom's reply16 May 2026, 08:28
Official
 Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team