BW
Barry W
1 reviews | Active since Mar 2021
06 Mar 2021, 07:40
Vodacom MBD
My account is paid up yet it still shows on my credit report which is affecting my rating they very fast to report you when you default but don’t care about you once you paid them
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Replies (2)
Vodacom's replyOfficial
06 Mar 2021, 10:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Mar 2021, 10:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Mar 2021, 11:18Dear Barry Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Instruction has been sent to all the relevant bureaus to update your profile and the expected turn around time is 5-7 working days. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Mar 2021, 11:18
Official
Dear Barry Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Instruction has been sent to all the relevant bureaus to update your profile and the expected turn around time is 5-7 working days. Regards Vodacom Consumer Website Team
Best regards,