1 reviews | Active since Apr 2011
VODACOM MAY HAVE FINANCIAL DIFFICULTIES OR ARE THEY JUST GREEDY
I have logged a complain on this platform before and vodacom JUST COLD SHOULDER ME. I complained that they send me statements via sms as my phone cannot open the attachment. NOW I GET NO STATEMENT FOR MY DATA LINE. THEY IN FACT BLOCKED MY DEVICE FOR NON PAYMENT AND I WILL NOT PAY UNLESS THEY RECTIFY MY ACCOUNT FIRST. THEY CHARGED ME AMOUNTS R300 IN SO CALLED RD FEES AND I WENT TO THEIR BRANCH IN FOURWAYS AND SHOWED THE AGENT THAT THERE IS MONEY IN THE BANK AND HE AGREED THAT THIS WAS THE CASE. I WILL NOT PAY THIS ACCOUNT EVEN IF THEY LIST ME ON ITC BUT UNTILL MY ACCOUNT IS RECTIFIED AND EMAILED TO ME I WILL RESUME PAYMENT. I must say that they made me a cash paying customer though so I am sure they can rectify my account and then I will commit to further payments.
On another note my other data line used 1 GB in 2 days and I have only sent 20 emails and received the same. How can that use age be so high? I have not upgraded anything on my laptop. ***
