wA
william A

1 reviews | Active since Sept 2020

01 Dec 2021, 17:07

VODACOM MARKETING **** CONTINUES WITHOUT SHAME

VODACOM MARKETING ****S VODACOM AND THEIR ASSOCIATED COMPANY ELITE MOBILE ARE MARKETING DEVIOUS AND DECEPTIVE PLANS THAT THEY DONT FULFILL AND HAVE NO INTENTION OF FULFILLING THESE. THEY WILL KEEP FOBBING YOU OFF, EVEN FOR ALMOST A YEAR, UNTIL YOU FINALLY GIVE UP IN DESPERATION BECAUSE OF THE DIFFICULTY IN DEALING WITH THIS. DO NOT DEAL WITH THEIR ON LINE MARKETING EVER. THEY WILL RIP YOU OFF AND LIE TO YOU NON-STOP UNTIL YOU EVENTUALLY GIVE UP AND ACCEPT THE DECPTION AT YOUR LOSS JUST LIKE WE HAVE FINALLY BEEN FORCED TO DO. VODACOM DOES NOT CARE A RATS BACKSIDE ABOUT YOU THEY JUST WANT TO CATCH YOU AND **** YOU FOR PROFIT. --- BEWARE DEAL WITH THEM AT YOUR OWN RISK AS YOU WILL LOSE. VODACOMS CONFIDENTIAL LIE IN REPLY Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

Please note that we escalated your query to our upgrades team for further assistance. Based on the feedback provided, our team made contact with you and assisted with your query.

We apologize for the inconvenience and the service experienced.

Regards,

Vodacom Consumer Website Team I have heard nothing form anyone whatsoever. this is the usual treatment dished out by Vodacom more deception and lies the problem is NOT RESOLVED AT ALL!!!! If I do not get a telephone call to resolve this i will be putting further complaints on hello peter and i will not stop until i get this ******* sorted out. this has taken a whole year of lies and passing the buck with no intention whatsoever of resolving the matter. just rip clients off and laugh at them. A REAL DISGRACE INDEED

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Replies (2)
Vodacom
Vodacom's reply02 Dec 2021, 07:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
wA
william A's update07 Dec 2021, 11:11
Reviewer Update
There was NO CONTACT WHATSOEVER. The outstanding vouchers are for R 9000 and we just received a note to say that R 3000 was made available there is still R 6000 OUTSTANDING WHEN WILL VODACOM SETTLE THIS?????