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David A

1 reviews | Active since Feb 2022

22 Feb 2022, 19:50

Vodacom manipulative

I was called by Vodacom with an apparent better deal than the one I am currently using.

Something seams strange about the deal, as they were unable to send me the details via email, but they want me to commit to changing my plan.

It seams as though they are trying to manipulate me into a deal that will be better for there bottom line, why else would they be unwilling to send me the details?

0
Replies (3)
Vodacom
Vodacom's reply23 Feb 2022, 07:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply23 Feb 2022, 11:15
Official
 Dear Customer,  Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  Kindly be advised that we do not find any calls to the number provided.

Please contact customer care on 082135 should you require any clarity or visit your nearest store to further assist.

Regards  Consumer Website Team 

Best regards,

DA
David A's update05 Mar 2022, 07:54
Reviewer Update
Please confirm the number that i provided.