BS
Barry S
1 reviews | Active since Jan 2019
26 Feb 2019, 13:37
Vodacom managers still hide behind call centres!
Vodacom - you sold the insurance, you take the money, your provider doesn't communicate ... man-up, stop hiding behind call centres and get the issue resolved, the least you can do is call be back to cancel my insurances with you!!
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
26 Feb 2019, 16:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Feb 2019, 16:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
14 Mar 2019, 10:27Dear Barry,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have tried contacting you on numerous attempts and there was no answer. Should you still require assistance with your query, please contact Finrite directly on *** (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have tried contacting you on numerous attempts and there was no answer. Should you still require assistance with your query, please contact Finrite directly on *** (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Mar 2019, 10:27
Official
Dear Barry,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have tried contacting you on numerous attempts and there was no answer. Should you still require assistance with your query, please contact Finrite directly on *** (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have tried contacting you on numerous attempts and there was no answer. Should you still require assistance with your query, please contact Finrite directly on *** (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team