BL
Brett L

1 reviews | Active since Jul 2021

04 May 2022, 16:23

Vodacom Manager with an Attitude

Zanele from Customer accounts is the most arrogant and rude Manager at Vodacom. I phoned in to report their staff that was so rude and cheeky. They then began to tell me that all this is my fault. The acted like they had the right to speak to a customer how they feel like it and began to "Reprimand" me, this is unacceptable service from your customer care

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Replies (1)
Vodacom
Vodacom's reply05 May 2022, 08:34
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team