MT
MrT T

1 reviews | Active since Apr 2010

06 Apr 2017, 19:16

Vodacom Management Sucks

<p>I don't understand why can't Vodacom technicians do their job right. Yesterday I went to Vodacom at the Golden Acre for a sim swap. The consultant promised it will take 24-hours at most.</p> <p><br />Yet today, more than a day later I still have no connection.</p> <p><br />Why the hell can't people do their job properly?</p> <p> </p> <p>What now? If it wasn't a contract I would just forget it...</p> <p><br />Now I'm missing out on important business because I don't have a functioning connection.</p> <p> </p>

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Replies (3)
Vodacom
Vodacom's reply07 Apr 2017, 07:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

MT
MrT T's update08 May 2017, 13:32
Reviewer Update

Somebody called and apologised sincerely ...

MT
MrT T's update08 May 2017, 13:48
Reviewer Update

Somebody called and apologised sincerely ...