Vodacom management afraid to speak to customers

The handset instalment was due to be paid over 2 months. Not all in one go. I want my one month credited to me now and taken as per normal on 25 April 2016.<br> <br> That was my agreement with Vodacom before you cancelled my contract without my permission. Fix it!!<br> <br> From: Retentions<br> Sent: Monday, April 04, 2016 10:56 AM<br> To: <br> Subject: RE: :<br> <br> Good Day <br> <br> please be advised that the amount vodacom debit for the premature cancellation was R1635.28 which was for the handset instalment that pay up the only over charge was the R263.16 <br> <br> [vodacom_logo]<br> -----Original Message-----<br> From: <br> Sent: Fri Apr 1 07:33:48 GMT+0***<br> To: <br> Cc: [Email Removed] <br> Subject: RE: A2-1LWV-ZEA1PW RE: RE: RE:<br> <br> You're joking, right? A credit note of R263.16???<br> <br> No, the amount due to me is at least R1000. Why am I still paying for your mess? Why is your management too scared to speak to me about this *****-up?? I want this issue resolved asap. I did not cancel this contract. Get back to me today or I will be forced have entire direct debit reversed tomorrow. this thievery will end. I want my account to go back to normal. Immediately. Your remedial actions only benefit whoever *****ed up and