Vodacom Management

Good Day

I would like to complain about Vodacom Management team refusing to take calls from clients really what make them so special from other big organisations???? I have been struggling since the 05/07/2017 to resolve a Migration query now being over charged and debit order going through on the 25th of August 2017 and who's problem is that mine!!!!! and Vodocom is sitting with the access money. Xolelani Sono should be fired as he makes promises on email that cannot be implemented or kept I have all emails as proof. I spoke to a Team leader Thanyani yesterday to inform me to please forward my complaint to ********** after already sending it to ********** and was promised on Monday the 21st of August 2017 that I will receive a call from Xolelani on Tuesday the 22nd of August 2017 to resolve the matter well guess what still waiting ???? I have all emails as proof that can be submitted.

Kind Regards Ronelle Meerburg ***