TC
Tara C

1 reviews | Active since Apr 2016

20 Mar 2017, 13:00

Vodacom - Manage your ***** and account opening process PLEASE

<p>Another ***** case against my name. The only time i get to hear about it is when i get an sms from a legal company telling me i have been handed over and need to settle my account. WHAT account, i have never opened an account with Vodacom and in 2015/2016 had a ***** case agaist my name that took ages to resolve. Please assist. Please sort out your verificatioin and account opening process. Please block my ID name and surname as i will never open a vodacom account as a result. </p>

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Replies (1)
Vodacom
Vodacom's reply20 Mar 2017, 13:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team