SL
Steyn L
1 reviews | Active since Jun 2021
20 Oct 2022, 15:49
Vodacom Mall of Africa = no service
Vodacom Mall of Africa is not assisting me. I have been trying to do a number transfer for months but they keep saying there are IT issues. Now the store manager (Moeketsi) is ignoring my emails and phone calls.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
21 Oct 2022, 08:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Oct 2022, 08:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SL
Steyn L's updateReviewer Update
21 Oct 2022, 20:31Good day,
Yes i was in contact with Vodacom on social media but my issue is still not resolved. They told me to call a number that is not even relevant to my issue.
Please assist.
Regards,
Steyn
Yes i was in contact with Vodacom on social media but my issue is still not resolved. They told me to call a number that is not even relevant to my issue.
Please assist.
Regards,
Steyn
SL
Steyn L's update21 Oct 2022, 20:31
Reviewer Update
Good day,
Yes i was in contact with Vodacom on social media but my issue is still not resolved. They told me to call a number that is not even relevant to my issue.
Please assist.
Regards,
Steyn
Yes i was in contact with Vodacom on social media but my issue is still not resolved. They told me to call a number that is not even relevant to my issue.
Please assist.
Regards,
Steyn