LP
Letisha P

1 reviews | Active since May 2018

28 May 2018, 17:28

Vodacom Mall of Africa disgusting service

Absolute pathetic service received from Vodacom store Mall of Africa. Assistant store manager Mo spoke over me, shouted at me without listening to what my query was. I am beyond appalled that people representing the Vodacom brand are allowed to treat customers in this manner. Complete difference with the Fourways store, extremely polite Mabel went out of her way to assist me. So so disgusted with Mall of Africa's Mo who should not be allowed to deal with customers, he clearly has no idea how to treat people

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Replies (1)
Vodacom
Vodacom's reply28 May 2018, 17:32
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards

Vodacom Consumer Website Team