1 reviews | Active since Oct 2017
Vodacom mall at reds
Service received from vodacom mall at reds was terrible. Went to open a business contract with them on Saturday Firstly I went twice to them on Saturday and they didn’t know what documents were required. The staff didn’t even know what top up packages were available.
I went back on Sunday filled in the required documents gave them all the relevant information they needed and till today they haven’t got back to me to notify me if it has been approved or not.
Honestly they service is **** their staff are clueless about the vodacom deals and really wouldn’t advise anyone to go there if they want to open a contract.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Akhram Ismail,
I do apologise for the inconvenience caused.
I've escalated your query to the Store Manager and requested for you to be contacted.
Regards,
UW
Dear Akhram Ismail,
I do apologise for the inconvenience caused.
I've escalated your query to the Store Manager and requested for you to be contacted.
Regards,
UW