OS
Otto S

1 reviews | Active since Mar 2011

20 Jun 2024, 11:24

Vodacom making use of pathetic Courier

Vodacom please make use of a decent courier company to deliver your products.... Skynet came to deliver my new modem and then refused to give it to me because I didn't have a paper copy of my ID and proof of residence. THIS IS UTTERLY PATHETIC!!

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Replies (1)
Vodacom
Vodacom's reply20 Jun 2024, 12:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team