AB
Alexander B
1 reviews | Active since Apr 2019
13 Apr 2019, 20:22
Vodacom making us pay more on contact than we should.
Vodacom sells the note 9 128gb and the note 9 512gb for the same price when buying the device without contract. Yet the contract price of the note 9 512gb is more.
I feel we are getting **********, I want to get an upgrade seeing that it is time but this is something I just picked up browsing prices on their online stores (where I can also get my upgrade done).
Vodacom I want to know why you are trying to pull the wool over our eyes, and I would suggest you offering the 512gb note 9 for the same price to me that you put the note 9 128gb up in your ads pm.
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Replies (1)Vodacom's replyOfficial
13 Apr 2019, 20:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Apr 2019, 20:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
