Vodacom making their problem my problem
<p>I bought a samsung s6 edge on vodacom contract they promised me 2 free screen repairs. My phone fell out of my pocket and broke. I send in the phone for repairs after 3 weeks they sent it back unrepaired. After we filled in the forms for the repairs to be done now we nust fill in the forms again because they lost it # vodacom must fall. If you run a business its hard to go 3 weeks without a phone now I have to wait another 3 weeks </p>
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Vodacom's replyOfficial
01 Dec 2016, 13:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Dec 2016, 13:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
01 Dec 2016, 13:34Please note i am very frustrated with mall at reds vodacom this is unexpectable 4 weeks with no phone filled in all the forms you (vodacom) requested no i have to start all over again now my phone is going to take another three weeks
's update01 Dec 2016, 13:34
Reviewer Update
Please note i am very frustrated with mall at reds vodacom this is unexpectable 4 weeks with no phone filled in all the forms you (vodacom) requested no i have to start all over again now my phone is going to take another three weeks