Vodacom making their problem mine

I posted a complaint a week ago about Vodacom not able to bill me properly for my two accounts. post called "Cannot separate accounts"

Needless to say, the consultant who called me were unable to resolve my issue, but proceeded to comment on site insinuating the issue was resolved. You can send me statements separately. but im not allowed to pay them separately? How fair is this?

Furthermore you assured me the debit order has been cancelled, of which I received sms's as proof as well. However you still deducted my account? Needless to say there is no money in that account and thus has reversed. Please refund me the bank charges of R115. Vodacom, it is your problem that you cant let me pay my accounts separately. Not mine.