Vodacom making it impossible to port my number to MTN

After my Vodacom contract finally ended in December 2021, I finally decided to make the move to MTN after years of unsatisfactory service and network performance from Vodacom. I went to MTN to have my number ported and followed the exact procedure outlined online. Vodacom approved the request but have yet to release my number over to MTN. When trying to contact Vodacom all they can do is deflect blame to MTN. This is obviously hard to believe because why would MTN make it difficult for a new customer to join? Anyways, I am finally able to get through to someone at Vodacom who is able to assist. Turns out, Vodacom have but a "pre-legal" status on my name which apparently means I am in arrears for the contract which has ENDED. The porting department then tell me they are not allowed to put me through to another Vodacom department. Why on earth would that be the case? You are one damn business. Anyways, finally get through to Vodacom collections to resolve and the call just drops every time (probably because of the useless Vodacom network infrastructure). How the hell am I expected to get through to anyone to resolve? In typical Vodacom fashion, I am getting useless customer service in my effort to finally wash my hands clean of Vodacom for good. Definitely won't miss you guys once I am eventually allowed to change - you are absolutely useless as a service provider.