NS
Nyeleti S

1 reviews | Active since Jan 2017

12 Jan 2017, 10:52

VODACOM MAKING EMPTY PROMISES ONCE AGAGIN

<p>Good Day</p> <p> </p> <p>On the 5th of January I posted my complaint and on the 6th Vodacom Consumer Website Team rep**** to my post saying "</p> <p>Dear Customer,</p> <p>Thank you for making us aware of your complaint.</p> <p>Kindly be advised that a consultant will make contact with you in due course to assist with your query.</p> <p>***Please note*** Beware of phishing ****s.</p> <p>Vodacom will not contact you via Whatsapp to request your personal details</p> <p>Regards,<br />Vodacom Consumer Website Team"</p> <p> </p> <p>Till today I have not received feedback by means of a call or email once again Vodacom dissapoints.What does vodacom want me to do now as they said one thing and nothing has been done.Its been 6 days since I lodged my complaint and no one has contacted me. </p>

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Replies (1)
Vodacom
Vodacom's reply12 Jan 2017, 11:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team