1 reviews | Active since Nov 2015
Vodacom makes you pay for their mess ups !!!
Three ********** accounts were opened on my name in March 2018 and they racked up an account of over R7000.
I pay my account fully every month for the two numbers that I own.
Vodacom had credited me for the ********** amounts without giving me more details but left out an amount of R287,... which they continue harassing me for. I have called collections twice in the last month and they have not sorted this out. Why should I pay for ***** commited on my account due to Vodacom allowing this to take place. Vodacom you are the worst. After all these years I am now thinking of moving providers.
Dear Customer
Thank you for making us aware of this issue.
We will follow up with our Forensics team on this matter make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of this issue.
We will follow up with our Forensics team on this matter make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
