SP
Subash P

1 reviews | Active since Nov 2015

11 Jun 2018, 08:27

Vodacom makes you pay for their mess ups !!!

Three ********** accounts were opened on my name in March 2018 and they racked up an account of over R7000.

I pay my account fully every month for the two numbers that I own.

Vodacom had credited me for the ********** amounts without giving me more details but left out an amount of R287,... which they continue harassing me for. I have called collections twice in the last month and they have not sorted this out. Why should I pay for ***** commited on my account due to Vodacom allowing this to take place. Vodacom you are the worst. After all these years I am now thinking of moving providers.

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Replies (1)
Vodacom
Vodacom's reply11 Jun 2018, 10:35
Official

Dear Customer

Thank you for making us aware of this issue.

We will follow up with our Forensics team on this matter make contact with you in due course.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team