Vodacom makes paying clients suffer!!!

<p>Vodacom,</p> <p>I spend ALOT of money with you people monthly, i have been a very loyal Vodacom customer for the last 10+ years. All of my business' RED VIP contracts are costing me a small fortune.</p> <p>On the 9th of March my individual account was suspended due to a credit limit reach, longer than a MONTH ago!! This was due to an invoice being wrongfully allocated to my personal account instead of my business account. Someone at Vodacom did not do THEIR job properly. Now I, as a PAYING customer, must phone Vodacom's pathetic call centre and accounts departments daily and beg them to re-instate a line which is FULLY paid. I have my own business to run, i cannot run yours aswell.</p> <p>Aforementioned line is now PERMANENTLY suspended and your useless employees all promise to re-instate the line but it doesn't happen. On a daily basis i get transferred from one department to another. I WILL be moving my business to different service provider. I suggest someone contact me ASAP. Not a consultant, or another useless call centre employee, but someone who actually has some authority. If someone takes 10mins out of their day to attend to this, it will save hours of my life. But you don't care.</p> <p>If 10 people feel like i do now, you will be losing ALOT of business very soon.</p>