Vodacom makes my blood boil

I have been trying to upgrade since 8 May 2020, today is 26 May 2020. First time I phone everything went smooth. When I enquired about delivery a week later I was told that the phone is out of stock. Spoke to 8-12 different advisers since then, some very helpful and friendly and others just dont give a ****. I was advised to cancel that upgrade as the stock expectancy was 6 weeks+. Did that, and since then Vodacom just doesnt care to help. I have been shuved around, sent from pillar to post, promises promises excuses excuses... managers cant call because Corona, this is wrong because corona, the phones because corona... corona corona corona, corona se gat man!!!

Today I was even told that they cannot build me a package even though it was done for me before, it was done for my dad 2 weeks ago... same for my son... Ive been a customer of them for 15years this month... and for what?