HT
Howard T

1 reviews | Active since Nov 2013

22 Jun 2023, 11:17

VODACOM MAKES ME SEE RED PART 2

After writing my negative review of my Vodacom experience "Vodacom makes me see red" I was contacted by the customer relations person that responds to "Hellopeter" complaints and he made a commitment to resolve the situation and make sure both my contacts were cancelled as requested in January and I would receive no more invoices. I thought this was great even if I did not get my refund of 347 rand this whole irritation would be over. But alas a week later I received another invoice for charges which I have ignored and when the debit goes through at month end I will have it reversed again. This is my last note for Vodacom. I DONT HAVE AN ACCOUNT WITH YOU ANYMORE SO DONT SEND ME ANYMORE INVOICES

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Replies (1)
Vodacom
Vodacom's reply22 Jun 2023, 14:05
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team