CV
Colin V
1 reviews | Active since Mar 2015
18 Mar 2015, 11:28
Vodacom Makes Me See Red...
I am on a UChoose contract priced at R 49.00 per month.<br> I have being paying the contract since the 4th quarter of 2015, by means of direct deposit with a M65 deposit slip into Vodacom's Standard Bank account.<br> I have all the deposit slips to prove that I have indeed paid.<br> Vodacom tells me per SMS that I owe over R 153, I want to know why.<br> Several requests for a call back have been ignored.<br> <br> This is not the first time that Vodacom has messed up my billing info, with my previous contract, I almost had to pay triple.<br> The problem was resolved with the help of my son's rudimentary knowledge of Latin.
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Replies (1)Vodacom's replyOfficial
19 Mar 2015, 16:22Hello Colinviljoen,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Vodacom's reply19 Mar 2015, 16:22
Official
Hello Colinviljoen,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
