DM
Dania M

1 reviews | Active since Jan 2020

01 Dec 2020, 11:52

Vodacom makes it impossible to cancel contracts

And again.....I will never get feedback or assistance from vodacom to cancel some of my contracts, as per emails I have send to the correct address, the only way to get assistance in this regard is to complain on facebook like the previous 3 times. So hopefully after I place this on hello peter I will get assisted by vodacom. I did tell them that if they do not help me within 10 days I will go to hello peter, been 20 days now, so they obviously do not care.....

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Replies (1)
Vodacom
Vodacom's reply01 Dec 2020, 13:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team