TS
Thabiso S
1 reviews | Active since Oct 2024
10 Jan 2025, 08:20
Vodacom makes it dif...
Vodacom makes it difficult to access customer care, and they introduced TOBi which is not user friendly.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
10 Jan 2025, 10:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Jan 2025, 10:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 Jan 2025, 14:48Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion this afternoon we have activated CLIP on both new lines: *** and ***.
Activation may take 1-24 hours.
The monthly charge is 10.00 for CLIP.
Regards Vodacom Consumer Website Team
Activation may take 1-24 hours.
The monthly charge is 10.00 for CLIP.
Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Jan 2025, 14:48
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion this afternoon we have activated CLIP on both new lines: *** and ***.
Activation may take 1-24 hours.
The monthly charge is 10.00 for CLIP.
Regards Vodacom Consumer Website Team
Activation may take 1-24 hours.
The monthly charge is 10.00 for CLIP.
Regards Vodacom Consumer Website Team
Best regards,