Vodacom makes fools of their clients with meaningless replies on Hello Peter

I published a review on 17 Dec 2018 with a detailed explanation of my complaint of how Vodacom is breaching our contract and Vodacom responded on 18 Dec 2018 with a notification that a consultant will contact me in due course to assist me with my query whatever that mean, but after 10 DAYS nobody contacted me, so this response is meaningless. It just shows that Vodacom really doesn't care about their clients at all, as I described it in my review. So, in my view they are a bunch of ***** and ******.