AH
Ann H

1 reviews | Active since Jan 2017

03 Jan 2017, 04:06

Vodacom makes false promises

<p>Account suspended on 28 December 2016 and paid in full and in advance on 29 December 2016. Still not connected. After holding on for 40 minutes and agent answered and told us to call back because it is holiday. </p>

0
Replies (1)
Vodacom
Vodacom's reply03 Jan 2017, 06:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team