Vodacom makes a mistake now we suffer

<p>We have been with Vodacom for many years now and all of a sudden our contract was incorrectly "migrated" to a top up so we have no data or airtime. When calling to enquire about this , surprise surprise, zero assistance and now we get told we have to wait up to 10 days for them to correct their mistake, can we now wait 10 days before paying too?? Very disappointed but reading the other comments what else can one expect? Shocking service Vodacom.</p>