TK
Tersia K
1 reviews | Active since Apr 2026
22 Apr 2026, 08:18
Vodacom majorly suck
Despite previous review and undertaking from someone from Vodacom to attend to matter no further contact was made with me. The undertaking was that I will be contacted by Friday last week. How in the world will I pay my account without the necessary information as requested more than a week ago!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
22 Apr 2026, 10:23 Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply22 Apr 2026, 10:23
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
TK
Tersia K's updateReviewer Update
22 Apr 2026, 14:05I got a reply that the issue has been resolved for which I am very grateful. Thank you my opinion has now improved a lot. No more suck
TK
Tersia K's update22 Apr 2026, 14:05
Reviewer Update
I got a reply that the issue has been resolved for which I am very grateful. Thank you my opinion has now improved a lot. No more suck