NC
NIKKICC C

1 reviews | Active since Sept 2013

02 Sept 2016, 10:52

Vodacom Mail Box Not Working for Days

<p>My company mail box has not been working for 1 week now. After numerous call and emails nobody at Vodacom can tell me what the problem is. All they say is "we will direct this matter to the technical department". We are running a business and cant be without mail. It is shocking and not acceptable that such a large organisation cant provide a proper explanation or sort out the problem!</p> <p>Thank You</p>

0
Replies (2)
Vodacom
Vodacom's reply02 Sept 2016, 12:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

NC
NIKKICC C's update02 Sept 2016, 17:18
Reviewer Update

Hi,

I went into a Vodacom store and upgraded the router and I managed to deleted everything that anything to do with Vodacom on my computer and started again and now my mail is working. Thanks