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NONTSIKELELO R
1 reviews | Active since Jan 2019
17 Jan 2019, 13:33
Vodacom Mahikeng useless!!
2016 I went to Vodacom (Mahikeng mall) to get a new contract, service was terrible, and it was as if I had to beg them to assist me or even give me any attention. I eventually get help, nd the messed up my order, and only recieved my cell phone 2 weeks later with no communication I had to keep calling them. FFW to 2019, I am going through the very same issue, 2 weeks later and still no cellphone. againm they claim they messed up my order. same bad service. This is unacceptable!
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Replies (2)
Vodacom's replyOfficial
17 Jan 2019, 15:09 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Jan 2019, 15:09
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Jan 2019, 17:23Dear Nontsikelelo,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and there was no answer. We have responded to your query via email. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and there was no answer. We have responded to your query via email. Regards Consumer Website Team(SA)
Best regards,
Vodacom's reply17 Jan 2019, 17:23
Official
Dear Nontsikelelo,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and there was no answer. We have responded to your query via email. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and there was no answer. We have responded to your query via email. Regards Consumer Website Team(SA)
Best regards,