vV
vanks V
1 reviews | Active since Dec 2016
10 Feb 2021, 18:06
Vodacom. Mags Reddy to the rescue
After my shocking incident with Vodacom, out of the shadows emerged a savior in the true sense of the word. I met a gentleman called Mags Reddy purely by sheer luck and when he mentioned he was Vodacom, I filled him in with my frustrations I was having with them. The very minute we met , he was on his laptop getting the process into gear. Today they installed a signal booster and already we can see the difference. To the management of Vodacom , you guys have a real winner that you need to look after. As for the rest of your response team , learn from Mags.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
11 Feb 2021, 07:24 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply11 Feb 2021, 07:24
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team