Vodacom Mafia Business Practice

Vodacom24 month contract came to an end March 2020. End of March received a account R 300 more than what the payment was during the 24 month contract. On top of this we lost the 8GB extra we received in the 24 month contract and there was no device costs anymore... this was on 2 cell numbers on one account. Query made and received the R 300 credit... thought all back to normal while we look at best contract option.... I received a sms from Vodacom stating I am R 2K in arrears.. NOW, here comes the problem. I have been send and connected to every department in Vodacom and they are not willing to assist. The standard response is, Pay your arrears and then we will look at it.... This is the worst company ********* tactics I have ever come across. There call center personnel can hardly speak properly and starts giving you unprofessional attitude if you argue the account. The only way you get out of a Vodacom account is by death....