1 reviews | Active since Jul 2014
Vodacom made my day - Pathetic
<p>So just a week after spending hours on the phone, e-mailing my proof of payment for the don't know how many times, useless call centre agents, some even rude, my phone is off again. </p> <p>I will get this pathetic automated reply - Today I need to speak to a Manager, aparently according to the supervisor of the call centre agents, they are busy and do not take calls. Busy with what. I need service or their will be no service. Today still!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Hi Andre
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Hi Andre
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
