VODACOM MADE ME LEAVE A GOOD JOB DUE TO THEM NOT ACTIVATING MY FIBER

its been almost 2 weeks and no answer i called and called and called everyday spoke to 2,3 people a day , vodacom agents and managers dont want to work they drop calls and dont sound like they want to help you at all bad very bad i had my fiber box in on the 3rd of november 2020 waited the 5 days nothing its now the 12th still nothing , i started a new job and it starts tomorrow the 13th and if the fiber is not working i will need to leave the job guess my family wont have food or money and ill have no job due to vodacom that cant do there @#$%ing jobs