Vodacom made a mistake with my account and deleted my numbers even after lodging disputes several times

I have TWO cellpnone numbers linked to my VODACOM account. On 30 Jan. 2017 @ 09:58, I called the Vodacom customer care number to upgrade my ONE contract to RED VIP PLUS @ R2099pm requested as from 1 February 2017. The other contract was due to expire on 6 March 2017 and I was intending to keep that number as a prepaid number due to the fact that my client database of 23 years all had that particular number to call me for business. I do have the call recording on my phone! Vodacom then changed BOTH my contract number to the RED VIP PLUS subscription by THEIR mistake! When I received my accounts of March & April 2017 I saw I was charged enormous rates on my account and called Vodacom customer services on 26 April 2017 to request them to correct my account! After several phone calls to Customer Care which I have records of, they disconnected my lines on 2 May 2017. Since then I spoke to several Customer Service representatives to find out what was happening with the dispute lodged on my account on 26 April 2017. ZERO response received! I then visited different VODACOM dealers to assist me with the problem STILL nothing done to my incorrect billing of the account. After months I spoke to a Customer Care Consultant on 12 October 2017 who confirmed that VODACOM incorrectly upgraded both my numbers to the RED VIP PLUS subscription and "Chandre Pedro of Vodacom" ONCE AGAIN lodged a dispute on the account and requested that I make a payment of R15,985- on my account untill the matter is resolved. I did make the payment to Vodacom just to get my lines DELETED on the Vodacom system two days later! VODACOM was the cause of the problem which they never corrected and I have lost both my cellphone numbers after 27years of being a VODACOM loyal client. I wish to report this unpleasant dealing with MANAGEMENT of Vodacom South Africa who now needs to HELP me get my numbers back! This matter have resulted in a HUGE loss of business and I URGENTLY need this problem resolved to prevent further loss of income and need my numbers reinstated!!