Vodacom M-Pesa Blues

To whom this may concern,<br> <br> THE PROBLEM:<br> I have a acquired a Vodacom M-Pesa card a while back and trying to get it up and running yesterday at a Vodacom shop in Sandton. The agent agreed that the card is now fully up and running.<br> <br> I added the card to my bank's recipient list and have transfered R50 to the M-Pesa card. I then tried to do a balance by using USSD *111# but was told the cardis closed. <br> <br> I was also told that the card I'm in possession of right now was added in December a year ago....I'm not sure I did that!. I'm trying to get it activated and functional and was assured by the Vodacom Call Centre that everything is fine and there is nothing wrong with card. <br> <br> On making the 3rd call to the Call Centre I was told that the card that was activated against my cellphone number is not the card in my possession.<br> <br> MY REQUEST: <br> PLS CAN WE REMOVE ALL CARDS AGAINST MY CELLPHONE NUMBER AND ADD THE CARD I HAVE IN MY POSSESSION. <br> <br> MY OBSERVATION:<br> There is such a lot of misunderstanding and miscommunication happening wrt M-PESA card system that I will not be surprised if people's money gets lost or ****** due to misunderstanding and miscommunication of customer information.Proces=BROKEN