Vodacom lying to customers

The worst afterservice given, can't even get a fibre line connected from 23 November 2022 until today 05 December 2022, have been calling everyday and every time another operator answers just to say it will ne escalated, and then nothing afterwards, emails has even been send to 7 managers and even they ate worse not replying back or giving instructions to resolve the matter, one manager just said he is going home at 3 o'clock it is not his problem, no responsibility, but quick to get you to sign a contract