Vodacom lying to customers.

On Wednesday 3 October, I was offered a deal via phone.

I was offered a Hisense F22 phone and a laptop both with data.

I questioned the salesman on the other side of the line. First off, I asked him the cash value of the phone. He said it was R3800. Upon checking, I saw that the cash price was more than R2000 less.

Secondly, he volunteered the following I formation.

The Mecer expression had 4 Gig of RAM and a 1TB hard drive. I questioned him on this and he assured me that this was indeed the case. I wanted 8 gig RAM, but he assured me that this was the latest technology and I disnt need 8Gig.

Upon delivery yesterday, I saw that the laptop actually has 2 Gig Ram and 32Gig Hard Drive. Now this is a long way from what I was promised.

The package was also delivered minus a sim card for the modem.

Trying to get hold of Vodacom on their customer care line is next to impossible.

There is no return address or number on the delivery bill.

I would like Vodacom to listen to the recording of the conversation with me and tell me what they are going to do about a lying salesman.

I also want to know how that are going to rectify the matter.

Eldrid Petersen ********** 269 **********