CS
Chris S

1 reviews | Active since May 2010

21 Jul 2016, 15:17

VODACOM LYING AGAIN !!!!

<p>So once again Vodacom is lying to a customer....</p> <p> </p> <p>I sent my Huawei P8 Lite in for repairs.</p> <p>There was a problem with the WiFi.....this problem has been reported world wide and admitted to by Huawei.</p> <p>At 10am this morning I got an sms saying my phone had been received by the repairs hub. At 15.45, not even 6hrs later, I get a call saying that the phone has liquid damage and will cost over R2000 to replace.</p> <p>ABSOLUTE ******* !!!!!</p> <p> </p> <p>Stop lying, do you jobs properly and fix my phone !!!!!</p> <p> </p> <p>I will continue to complain...here and on social media, until this is sorted out !!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply22 Jul 2016, 04:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team