Vodacom lying about reliability

You would expect Vodacom to be down during a 38 hour power outage, but amazingly they weren't, the strange thing is that when the power was switched on, at exactly the same time, my fibre went down. Now it is up and down multiple times per hour since then. I use your "reliable" fibre connection (as your media advert lies about) for work, but get disconnected during meetings. I have now resorted to getting an LTE router from MTN because of this incompetence from Vodacom. Sort this out, I pay an exorbitant amount to not have internet. Now when Loadshedding hits, my finternet is also down immediately when it used to be available for about 5 hours. Fix this, I am not the only one complaining about this in my complex, lots of people including me are considering going with another ISP