1 reviews | Active since May 2017
Vodacom lying about contract terms and conditions to boost sales
<p>I upgraded recently and my requirements were that:</p> <p>1. i should be able to upload additional data / airtime</p> <p>2. limit on contract - I dont want to be suprised at the end of the month </p> <p> </p> <p>The sales consultant at the Kollonade branch assured me that the contract offers me all of the above. </p> <p>I tried uploading data today and was unable to do so. I phoned Vodacom where i was informed that the contract doesn't have a limit and that i am unable to load data/airtime with the package I have.</p> <p> </p> <p>This is not the first time that i have had issues with Vodacom and *********** sales consultants. </p> <p> </p> <p>Easier to buy a phone cash and use pay as you go, at least you know what you are getting yourself into. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
