AA
Amilio A
1 reviews | Active since Feb 2024
09 Feb 2024, 14:27
Vodacom lying *******
lying ******* the call centre phone you up promising there saving you money and will give more data and throw in a new cell phone only to find out that they have increased my bill by over R1000 and to try and cancel it i have been put through to 7 different department
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 Feb 2024, 06:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Feb 2024, 06:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
13 Feb 2024, 09:32Dear Derek.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly be advised that both orders have been cancelled successfully. Your reference number is EC-1TG1-2D0ZVG.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly be advised that both orders have been cancelled successfully. Your reference number is EC-1TG1-2D0ZVG.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Feb 2024, 09:32
Official
Dear Derek.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly be advised that both orders have been cancelled successfully. Your reference number is EC-1TG1-2D0ZVG.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly be advised that both orders have been cancelled successfully. Your reference number is EC-1TG1-2D0ZVG.
Regards
Vodacom Consumer Website Team
Best regards,