Vodacom *******ly extending contract

I am in the process of running out all of my Vodacom accounts and move them as they come to an end. My one numbers contract came to an end on 5 October (not upgrade date end of the contract).

I phoned today to confirm I want it cancelled, I was then sent a message stating my request to convert it to Pay as you go will come into affect on 30 November 2025, so the dishonest ****mers still want to charge me until end of November.

However as per CPA regulations you can not by law extend a contract without my approval. My request was not to convert anything but to cancel it. My contract came to an end 10 October 2025 and as per my call, I have no intention to extend or convert or anything. Cancel it since it has already come to an end, I will not pay you for two months which you are trying to solicit *******ly.

As we all know Vodacom is useless, I'll even post the response for you again showing no one actually reads or has any bit of competence

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details