jH
jacques H
1 reviews | Active since Mar 2009
27 Feb 2024, 08:56
Vodacom *******ly convert airtime to data
every month you use my airtime to convert to data. I HAVE NEVER OPTED IN FOR THIS. I cannot switch this off. not even in your app.
WHO GAVE YOU THE PERMISSION TO CONVERT MY AITRIME TO DATA. clearly this is very common. this also started to happen with my wife. Who gave you the permission to do this. and how do i stop this
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
28 Feb 2024, 16:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Feb 2024, 16:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team