Vodacom *******ly changed my contract without my consent or knowledge.

Vodacom has *******ly changed my contract without my consent or knowledge. Last week a representative phoned me saying they want to reduce my premium. This was the only thing they said. I agreed and they said they would make the change. Then the next day I got an SMS saying my new contract had been approved with a HIGHER premium and the contract was for the next 2 years. None of this was mentioned at all at any point in the conversation. Why on earth would I ever agree to pay a higher premium for something I do not want or need for the next 2 years?

Incredibly disappointed that a company that has a market monopoly would try this absolutely cheap tactic to make money by misleading customers on the phone! I have been a loyal customer of Vodacom for many years and then they want to ***** from me? This is theft, plain and simple. Locking me into a contract for more money that I never even agreed to.

Please can this get resolved as soon as possible? I will not be paying for something I never agreed to and signed up for. Daylight *******.