HM
Heleen M
1 reviews | Active since Jun 2021
28 Jun 2021, 18:43
Vodacom LTE wifi reception is terrible
We have little to no reception of our wifi at our new place. Whenever i try to get to the bottom of it, all they can say is they can see nothing wrong. I am sick and tired of paying a monthly fee for something that does not work. They are ripping me off. Please do not get wifi through them
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Replies (2)
Vodacom's replyOfficial
29 Jun 2021, 07:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jun 2021, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
HM
Heleen M's updateReviewer Update
29 Jun 2021, 18:34So much for you contacting me... don't use Vodacom as a service provider. They have terrible customer service
HM
Heleen M's update29 Jun 2021, 18:34
Reviewer Update
So much for you contacting me... don't use Vodacom as a service provider. They have terrible customer service